The all-new myChevrolet app is designed to create a digital representation between the driver and the vehicle. Now you can easily control your car whether you are in your vehicle or out. The latest update has fixed many kinds of bugs in the app, but there are some users who are still unhappy with the app’s services. The myChevrolet app is not working for them, and they are unable to log in to the app.
Why is myChevrolet App not working?
Recently, we saw a huge increase in users reporting the malfunction of the app. A user said that the Remote start and lock unlock services have stopped working in the myChevrolet app. While others reported that the app is not starting, crashing and they are seeing a black screen on startup.
For some iOS users, the Key Fob feature of the myChevrolet app is not working and it shows incomplete or incorrect information. Likewise, some users added that they are unable to update the app and can’t log in to their accounts. The app says that “you have entered the wrong username and password for your account”.
However, the app is not working well as expected for both Android and iOS users. People are frustrated regarding the malfunction of the app, and devs are looking into their queries one by one. But sometimes, it is better to take some action to fix these app issues on your device.
Here are some workarounds and fixes that can help you to fix the myChevrolet App not working and other similar issues on your smartphone.
Force Close the App.
If the app is crashing frequently and not starting properly, then make sure to Force close the app. Go to your mobile’s Settings and open App Manager. Now select the myChevrolet App and tap the Force Stop button. This will close the app completely even if it is running in the background, and afterward, it should work fine.
Update the myChevrolet App.
Are you quite certain that you are using the latest version of the app? The developers always release instant updates and patches to fix bugs and other kinds of issues from the app. If your app is not updated, then chances are that you can face such type of issues.
So make sure to update the app by going to your App Store. Tap the search icon and type “myChevrolet”. Now click on the appropriate result, and tap the Update button. Wait until the app updates completely, and then restart your device.
If you are not able to update the app, then it could be because you have installed it from third-party app stores. Just remove the app from your smartphone and install it again from Google Play Store or iOS App Store.
Clear the Data & Cache.
If updating the app doesn’t resolve your issue, then maybe the app is loading outdated data and cache which can lead to several issues. You can delete the outdated cache and data on your android phone by going to Settings > App Manager > myChevrolet. Select Internal storage and then tap on both Clear data and Clear cache options.
Likewise, iOS users can offload the app by going to Settings > General > iPhone Storage > myChevrolet. Make sure to tap on the Offload app option to clear the data and cache.
Fix myChevrolet app can’t log in issue
Log-in issues are very common among many Chevy app users. If you are also facing it, then here are some possible fixes that you can try to fix the Login issues.
- Ensure that your both mobile and car are connected to the same network and the internet connection is working fine.
- Check that you are using the same e-mail address that you use as the Owner center username.
- Make sure that you have an active OnStar plan. Usually, it comes free for the first 5 years, then you need to opt for a monthly plan.
- Also, check that you are using the correct password for your account. If you can’t remember your password, then tap on Forgot Password option and create a new one.
- If you are still not able to Log in to the app, then it could be due to the server outage and you should wait for some time until the servers are up.
Moreover, you can try re-installing the app as it helped many users to fix the myChevrolet App Not Working issue on their mobile phones. First of all, remove the app from your smartphone and then restart your device. Now go to the App Store and install the latest version of the myChevrolet app.
Enter your username and password and tap the Log in button. It should work fine and you can use the all features of the app without any further issues.
I hope you like this article and if this page doesn’t resolve your issue, then go to the myChevrolet app page on Google Play Store or iOS App store. Write a review describing your issue and post it. Soon anyone from the support page will reply to your query and will assist you further.